Our rug cleaning process is like sending your rug to a spa! Whether we're cleaning a delicate, antique Oriental or a contemporary area rug, our exclusive process safely and gently revives the color, luster and beauty of your rug.
What separates Lenox Chem-Dry from other rug cleaners is our specialized equipment that safely and gently flushes away the vast amounts of soil trapped deep in rugs without abrasive scrubbing, harsh chemicals or power spraying that can damage fine rugs permanently.
We have been cleaning Oriental rugs for over 28 Years here at Lenox Chem-Dry with exceptional results! We use a very thorough, yet gentle cleaning method to take care of your beautiful rugs. We will handle with care every type of rug weather hand knotted, hand tufted, or machine made, natural fiberslike wool or synthetic. Your rug may be a Persian, Turkish, Indian, Chinese, or Tibetan Rug at Lenox Chem-Dry we can handle and care for any of your rugs.
A trained technician will be sent to your home or office to measure and pre-inspect your rug and provide you with a cleaning estimate. It is then delivered to our state of the art Oriental rug cleaning facility.
When your rug arrives at our facility, it is carefully inspected for spots and stains, soiling conditions, wear patterns, repair needs and other areas of concern such as pet odors, etc. by one of our Rug Professionals. We then measure your rug and determine the exact cost for service.
Removal of dry, dusty is critical to restoring the appearance and maintaining the life of your rug. Your 9 x 12 rug can hold up to 87 pounds of dry soil before looking dirty! And those deeply embedded dry soils are abrasive and grind rug fibers like sandpaper every time you walk across your rug!
At Lenox Chem-Dry, we remove the dry soil from deep in the foundation of your rug with a machine that vibrates loose all the dry particulate soil that has accumulated in the rug—even crusty soils that have been embedded for years! There's simply no comparison to conventional rug beating.
Pounds of dry soils are safely removed from the back of the rug without any risk of damage to the rug, fibers or fringe!
Our rug professionals will test your rug for colorfastness before proceeding with any immersion cleaning. They will also determine which cleaning method will be most beneficial for your rug. Our cleaning is determined based on each rug and what method will be the safest and most effective for it. We use safe, non-toxic cleaners on your rugs, just as we do in your homes. We will be cleaning your rug several times, until the rug is completely clean.
Our process uses cool water solutions that are safe for your rug.Special cleaning agents are added to aid in the cleaning process and to insure that colors are restored to their very best appearance and that dye stability or dye transfer is never a problem.
This system is so safe that we can clean even priceless heirlooms and sensitive foundation antiques with complete confidence!
Most rugs are air dried and some also receive a little help from Mother Nature with some gentle air movers. Rugs are either dried flat or hanging on a special drying rack, based on the needs of each individual rug. Air is gently circulated to speed the drying process.
As the rug dries, we use combing, brushing and / or pile fluffing techniques for the most luxurious results.
Once the rug is dry, we groom the fringes by putting the final rug cleaning touches as well as hand combing and trimming the edges.
After we clean and dry your rug, we will vacuum it one last time and perform a final inspection to make sure it is ready to be delivered back to your home! We won't re-deliver it to you until we are 100% satisfied with the cleaning.
Most rugs are not protected initially and we highly recommend you do protect your cleaning and rug investment by applying a protectant to your rugs. We will discuss this with you on our initial call.
We will roll and wrap your rug for you and then re-deliver to your home or office. Turn around time is about 7-10 days.
Our work is guaranteed. We will do everything to make sure you are 100% satisfied with our rug cleaning services.
Special Circumstance: Pet Odor Removal
Our rug cleaning process is perfect for the total removal of pet odors caused by pet urine as well as animal hair and body oils. Lenox Chem-Dry applies a special product to affected areas called P.U.R.T. This unique treatment breaks down the pet oils and the urine crystals and odor causing bacteria that feed on them, neutralizing the odor. Our total immersion cleaning process then flushes these contaminants from the rug for complete odor removal.